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Shipping Information

FREE SHIPPING on Orders Over $100*!

We know you want your order quickly, which is why we strive to ship all orders within 24 hours. In stock items are shipped promptly via FedEx, UPS or USPS (carrier determined by shipping destination and shipping service selected at checkout). All orders over $100 receive free shipping within the contiguous U.S., while orders under $100 are charged a reasonable fee. We also offer shipments to Alaska, Hawaii, Canada, and most other international locations. Please open the dropdown topics below for additional information.

Shipping within U.S. (Contiguous)

Economy Shipping

Shipping Selection: Economy (5-7 Business Days) 

Economy shipments typically ship within 1 business day. Your order arrives 5-7 business days from shipment date (and sometimes even sooner) depending on shipping destination. The shipping method is not guaranteed, as orders will be shipped via the most economical method.

Cost: $7.95 for orders under $100. Free for all orders over $100.

Carriers (Methods): USPS (First Class; Priority Mail), FedEx (SmartPost; Ground; Home Delivery), or UPS (SurePost; Ground).

Ground Shipping

Shipping Selection: Ground (3-5 Business Days) 

Ground shipments are prioritized to ship within 1 business day. Your order arrives 3-5 business days from shipment date (and sometimes even sooner) depending on shipping destination.

Ground shipping may not be available to P.O. Boxes (depending on order size).

Cost: $11.95 for orders under $100. $7.95 for orders between $100-$250. Free for all orders over $250.

Carriers (Methods): USPS (Priority Mail), FedEx (Ground; Home Delivery), or UPS (Ground).

Expedited Shipping Information

Need your order in a hurry? No problem! We offer 1-day and 2-day expedited shipping options to get you products as quickly as possible. Orders placed by 2pm ET, Monday-Friday will ship that same day via your selected expedited method. If you need an expedited order between 3-5pm ET, please contact us and we will do our best to accommodate. Orders placed on Saturday, Sunday, holidays, or after 2pm ET will ship the next business day via your selected expedited method.

Not all products are eligible for expedited shipping. Ineligible products will not allow expedited shipping selections at checkout.

Expedited shipping is not available to P.O. Boxes.

1-Day Expedited Shipping

Shipping Selection: 1-Day Expedited (1 Business Days) 

1-Day Expedited shipments are prioritized to arrive within 1 business day if your order is placed by 2pm ET, Monday-Friday. If you need an expedited order between 3-5pm ET, please contact us and we will do our best to accommodate.

Not all products are eligible for 1-Day Expedited shipping. Ineligible products will not allow this shipping selection at checkout.

Not available for shipments to P.O. Boxes.

Cost: Starting at $64.95 (with incremental increases as order size increases).

Carriers (Methods): FedEx (Standard Overnight) or UPS (Next Day Air Saver).

2-Day Expedited Shipping

Shipping Selection: 2-Day Expedited (2 Business Days) 

2-Day Expedited shipments are prioritized to arrive within 2 business days if your order is placed by 2pm ET, Monday-Friday. If you need an expedited order between 3-5pm ET, please contact us and we will do our best to accommodate.

Not all products are eligible for 2-Day Expedited shipping. Ineligible products will not allow this shipping selection at checkout.

Not available for shipments to P.O. Boxes.

Cost: Starting at $54.95 (with incremental increases as order size increases).

Carriers (Methods): FedEx (2Day) or UPS (2nd Day Air).

Shipping Information

How Long Will It Take for Your Order to Arrive?

Our goal is for all orders placed by 12pm ET, Monday-Friday to ship that same day. Orders placed on Saturday, Sunday, holidays, or after 12pm ET will ship the next business day. Most orders ship from our Houston, TX fulfillment center while others ship from our various suppliers located around the U.S.

Sometimes orders shipping directly from our suppliers may experience a delay in fulfillment. These orders typically ship in 1-2 business days, and we will update our customers regarding any delays. Additionally, some expedited shipping options are unavailable in these fulfillment locations.

Once an order is fulfilled, its shipping timeline will be dependent on where it shipped from, its shipping destination, and the carrier/method used.

Here are FedEx and UPS maps for our standard shipping timelines from our Houston, TX fulfillment center:

FedEx Transit Map for Expected Shipping Timelines

UPS Expected Transit for Shipping Timelines

Please note that these maps are estimates, as they represent shipping timelines for orders shipped only from our Houston, TX location. Orders shipping from our other locations will vary from shipping timelines displayed above. We work to minimize delivery timelines by shipping from our nearest in-stock location.

By combining the above transit time maps with the below chart, you should have a good estimate of when your order will be delivered to you.

Expected Transit Time (2023-01-10)

Please remember when you are calculating your order's expected arrival date that the day of shipment does not count toward transit time. Additionally, only business days are counted toward "expected transit time" (Saturday, Sunday, and holidays are excluded).

The exception to this is that Saturday deliveries are possible but are dependent on your local delivery network. If your address is eligible, your delivery date may move forward to Saturday (instead of Monday). Unfortunately, we are unable to confirm Saturday deliveries prior to shipping.

Here are some examples of shipping timelines:

  • Your order is placed Sunday at 10am ET. Order is fulfilled from our houston, TX fulfillment center on Monday with an "expected transit time" of 3 days. Your order will arrive on Thursday.
  • Your order is placed Friday at 10am ET. Order is fulfilled from our Houston, TX fulfillment center on Friday with an "expected transit time" of 4 days. Your order will arrive on Thursday.
  • Your order is placed Wednesday at 6pm ET. Order is fulfilled from our Houston, TX fulfillment center on Thursday with an "expected transit time" of 2 days. Your order will be scheduled to arrive on Monday, but it may arrive on Saturday depending on your local delivery network.

If you would like more information about the delivery timeline of a specific product, please contact us.

Delivery Guarantee

We pride ourselves on fulfilling and delivering orders to our customers as quickly as possible. We promise that we will do our part in fulfilling your order within your shipping method’s expected timeframe. Although rare, some shipments may experience shipping delays and/or issues from time to time. (We experience these delays/issues across all major carriers). When these events occur, we guarantee that we will make the situation right for our customers in a timely manner.

The vast majority of our shipments continue to reach our customers within their expected timelines. However, all major carriers (FedEx, UPS, and USPS) have currently suspended guaranteed delivery times (including on most expedited shipments). This unfortunately means that if shipments are late due to carrier service delays, these orders are ineligible for shipping refunds. Additionally, weather delays are considered beyond our carriers' control and are also ineligible for shipping refunds.

We will always honor our carriers' guarantee at the time of your order. Here is specific information on each major carrier:

Additional Shipping Fees

U.S. (contiguous) shipments via Economy and Ground methods will never be subject to additional shipping fees. However, sometimes we may be required to assess additional shipping fees on expedited, international, and Alaska/Hawaii shipments.

We do our best to estimate the cost of shipping during the checkout process. Unfortunately, our products vary greatly in weight and size, which can be challenging to estimate upfront. Although it is a rare occurrence, a customer service representative may contact you prior to your order shipping if it requires additional shipping fees. If you would like a precise shipping quote, please contact us prior to submitting your order.

Shipping Outside of U.S. (Contiguous)

Standard Shipping to Alaska and Hawaii

Shipping Selection: Standard Delivery - AK/HI (4-8 Business Days) 

Standard shipments to Alaska and Hawaii typically ship within 1 business day. Your order arrives 4-8 business days from shipment date depending on shipping destination.

Cost: Starting at $29.95 (with incremental increases as order size increases).

Carriers (Methods): USPS (Priority Mail), FedEx (Ground; Home Delivery), or UPS (Ground).

Standard Shipping to Canada

Shipping Selection: Standard International Delivery - Canada (4-12 Business Days - Varies By Product/Brand; Taxes & Fees Due on Delivery)

Standard shipments to Canada typically ship within 1 business day. However, shipments may be delayed in fulfillment between 3-6 days while we perform location transfers prior to fulfilling your order (due to limited fulfillment centers being able to ship internationally). Once we are ready to ship your order, it arrives 4-8 business days from shipment date depending on shipping destination.

Cost: Starting at $21.95 (with incremental increases as order size increases).

Fees: Our customers are responsible for paying all applicable taxes, fees, and duties due upon receiving this order. Unfortunately, we are unable to estimate these fees in advance.

Carriers (Methods): USPS, FedEx, or UPS.

All Other International Shipping

Shipping Selection: Contact us for a custom invoice to complete your order.

We are happy to ship orders internationally, provided the cost of shipping is agreeable (as you will be responsible for the cost). Standard international shipments are shipped as soon as possible but could be delayed in fulfillment between 3-6 days while we perform location transfers prior to shipping your order (due to limited fulfillment centers being able to ship internationally).

Cost: We will provide you a custom shipping quote based on your location and preferred shipping method.

Fees: Our customers are responsible for paying all applicable taxes, fees, and duties due upon receiving this order. Unfortunately, we are unable to estimate these fees in advance.

Carriers (Methods): USPS, FedEx, or UPS.

Any Other Questions About Shipping?

If you have any other shipping questions, please contact us!

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